The UK’s leading competitions & prizes site since 2005

Privacy Policy

The legal stuff…

About get me a ticket

Get Me a Ticket is a trading name of Omnis Media Limited

This website is owned and operated by Omnis Media Limited (“Omnis Media”, “we”, “us”, “our”).

Omnis Media Limited is a company registered in England & Wales under company number 07859787. Our registered office is Calder House, Sowerby Bridge, Halifax, HX6 2AG.

Omnis Media Limited is registered as a data controller with the Information Commissioner Office (ICO) under number ZA559281.

This privacy policy applies to the following websites owned and operated by Omnis Media:

You can contact us in any of the following ways:

By email: dpo@omnismedia.co.uk

Through the contact form on this website.

By post: Omnis Media, Calder House, Sowerby Bridge, Halifax, HX6 2AG

By telephone: 01422 303110

About the privacy policy

This privacy policy explains how we manage, process, and protect your personal data obtained while using our services and websites or in the performance of our business activities. We will only use or share your personal data in a manner that is in accordance with this Privacy Policy.

Data Protection Information

We know you care about your privacy and the protection of your personal information, so we will always treat your information with the highest standards of confidentiality and security.

Because we are committed to your privacy, we take great care to handle all information that we collect about you lawfully in accordance with Data Protection Law, including The Data Protection Act (2018), the Privacy and Electronic Communications Act (2003) and other regulatory requirements.

This includes ensuring that data we hold is:

  • Processed lawfully, fairly and in a transparent way.
  • Not processed in a manner that is incompatible with what it was collected for.
  • Kept relevant and kept up to date.
  • Only retained for as long as it is necessary for the purposes it was collected for.
  • Kept securely by ensuring we have appropriate technical and organisational measures to keep data confidential.

To find out more you can visit Information Commissioner’s Office website (http://ico.org.uk).

How We Obtain Personal Information

We collect personal information from various sources listed below:

  • when you register on or visit one of our websites
  • when you participate in one of our competitions or prize draws
  • when you complete one of our online surveys
  • when you apply for an insurance or utility quotation
  • when you subscribe to one of our services or newsletters
  • when you submit a contact form on our websites
  • when you submit an unsubscribe request, data protection enquiry or data subject access request (DSAR)
  • when you correspond with us by post, email, or telephone
  • when we licence or purchase your information from other suppliers

Types of Personal Information

The types of personal data we will collect include:

  • your name
  • your address and postcode
  • your date of birth
  • your contact details including email address and phone number
  • IP address and online identifiers such as cookies
  • demographic data
  • the organisation that you represent
  • the product(s) or service(s) you are interested in

Use of Personal Information

The information that we collect directly from you will be used to:

  • provide you with information about the products and services we offer
  • provide you with a more personalised and relevant service
  • improve our products and services
  • conduct prize draws, competitions, and promotions
  • conduct market research
  • perform analysis or build data products
  • remove or suppress your details if requested

We may supply your details to selected clients and promotional partners. These include:

  • sponsors of promotional competitions, offers, prize draws and surveys
  • selected clients and third party companies to provide you with other offers and promotions

Sharing data with our clients and sponsors allows them to contact you about their products and services and provide you with direct offers and promotions which may be of interest to you. They may also use your data for market research and analysis, to append additional information to existing data they already hold on you or update their records for fraud prevention, debt tracing, enforcement and anti-money laundering.

Our clients operate within the following sectors:

Direct Offers – The Brands who will be in touch

Carphone Warehouse may pass your details on to your mobile network for an upgrade check and if eligible, CPW will retain your data (name, DOB, address and mobile number) for a future call about an upgrade offer or other CPW products. CPW is using your consent as the legal basis for processing your data. Please see our Direct Marketing Charter for further details: https://www.carphonewarehouse.com/terms-and-conditions/direct-marketing.html

A1 Comms and its brands (www.buymobiles.net, Affordable Mobiles and Phones.co.uk) have been awarded EE’s best independent retailer and O2 best partner of excellence. With your consent, we may use your information to call you about money saving mobile phone offers and this may include conducting a network eligibility check. Please see our Privacy Policy on how we are committed to data security and respecting your privacy rights.

Legal Basis for Processing Data

We process data under the following lawful basis’:

Consent: where we have Your consent to receive marketing communications for compatible products and services through specified channels.

Legitimate Interest: where there is a legitimate interest for ourselves and our clients in processing data to provide products and services to consumers through marketing campaigns. On a case by case basis, a balancing test is performed to ensure that we balance the potential impact of the campaign on the consumer and their rights of processing data, with the interests of ourselves and our clients.

Legal Obligation: where we may need to process data to fulfil legal requirements, for example where a Data Subject Access Request (DSAR) is made to remove or amend details, this data will be processed under the lawful basis of Legal Obligation.

Performance of a Contract: we may need to process personal data to fulfil a contractual obligation.

We apply the relevant legal basis for each communication channel and purpose as below:

  • Email Marketing – consent
  • Postal Marketing – legitimate interest
  • Telephone Marketing – non-TPS numbers – consent / legitimate interest
  • Telephone Marketing – TPS numbers – consent
  • SMS – consent
  • Tracing/ID Verification/Credit reference – legitimate interest
  • Profiling and analysis – legitimate interest
  • Suppression processing – legitimate interest
  • Data Subject Access Request – legal obligation

Disclosure of Personal Information

We may disclose your information to third parties in the following circumstances:

  • If we sell or buy any business or assets, in which case we may disclose your personal information to the prospective buyer or seller.
  • If Omnis Media or its assets are acquired by a third party, in which case personal information held by us will be transferred.
  • If we are required to disclose or share your personal information due to a legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Omnis, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Securing and storing your information

We are committed to protecting the security of your personal information. We use a range of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. We store your personal information on secure servers located in UK based data centres with limited access which are ISO 27001 certified and PCI compliant.

As some of our clients operate outside the European Economic Area (EEA), your personal information may be transferred to and stored at a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or third party partners. We will only transfer personal data outside the EEA once appropriate contractual and transfer mechanisms are in place.

We will retain your information for as long it is valid, accurate and up to date or until such time that you unsubscribe directly with us or through one of our partners in accordance with our retention policy.

We will take all steps reasonably necessary to ensure your personal information is treated securely and in accordance with this privacy policy.

Marketing Service Providers

We will share your data with the Marketing Services Providers listed below, who will use it for a variety of direct marketing purposes. Marketing Services Providers carry out data profiling. They will combine your data with data they get from other sources (including public sources) and use it to create “predictive models”. Marketing Services Providers use these models to try to predict behaviour and preferences (e.g. how likely you are to buy a holiday online or take a particular type of holiday) or likely circumstances (e.g. whether you are eligible for a particular credit card).

Marketing Services Providers will also try to match and then link your data with data that they receive about you from other sources, to make sure that the data they hold about you is correct (e.g. to check whether you have recently moved address).

They share your data, including the profiled data they have created about you, primarily to:

– help organisations better understand the likely characteristics of their customers (and find others like them);
– improve the relevancy and appropriateness of an organisation’s marketing to its customers (e.g. offers, its products and services); and
– help them communicate with their customers more effectively offline and online. This may mean that you receive tailored advertising via direct mail or when you visit a website.

To understand more about the use of your data by Marketing Services Providers, and to find out how to exercise your data protection rights in relation to their use of your data (including how to opt-out), please click through to the websites of the companies below:

Address Intelligence

C Centric Limited

Experian Limited

GB Group

Indicia Limited

LiveRamp

Lloyd James Media

Omnis Data Limited

REaD Group Ltd

TwentyCi Limited

UK Datahouse

In sharing your data with Marketing Services Providers, we rely on a lawful ground called ‘legitimate interest’, as our business depends on our ability to partner with third parties who process personal data for marketing-related reasons.

Cookie Policy

Cookies are small text-only files used by websites to recognize returning visitors and tailor content or advertising more effectively. The cookies we use are from Google Analytics we use these to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.  

If you wish to disable cookies, then you can do so by adjusting your browser settings.

Read more about our cookies and how to change settings here.

Your Rights

You have the right to access information held about you and to request correction, removal, restriction or transfer of your data in accordance with The Data Protection Act 2018 (GDPR).

Right of access : This means you have the right to obtain a copy of your Personal Information by making a request in writing to us.

Right to rectification: You have the right to rectify your Personal Information if it is inaccurate or incomplete.

Right to erasure: You have the right to request the erasure of your Personal Information.

Right to restrict processing: You have the right to request the restriction of your Personal Information. You can opt out from some or all of our services at any time

Right to data portability: You have the right to request the transfer of your Personal Information in a structured, commonly used, and readable format.

Right to object  You have the right to object to the processing of your Personal Information. This allows you to ask us to stop processing your Personal Information.

Right related to automated decision making: You have the right not to be subject to a decision based solely on automated means, specifically if the decision produces legal effects concerning you or significantly affects you in a similar way.

Right to lodge a complaint: You have the right to lodge a complaint to the data protection regulator (ICO) by visiting their website at http://ico.org.uk/, or by telephoning 0303 123 1113, or by post at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Removing Your Details

You can unsubscribe from any communications from ourselves by any of the following:

Email : dpo@omnismedia.co.uk
Post: Omnis Media, Calder House, Sowerby Bridge, Halifax, HX6 2AG
Telephone: 01422 303110

We also recommend and use the following industry wide services where you can opt out from targeted marketing.

Postal Marketing – You can opt out of postal marketing by registering with the Mail Preference Service (MPS) at http://www.mpsonline.org.uk/. This service is administered by the Direct Marketing Association and recognised by the ICO.

Telephone Marketing – You can opt out of all telemarketing activity by registering details with the Telephone Preference Service (TPS) at http://www.tpsonline.org.uk/. This service is administered by the ICO.

Email Marketing – You should always review privacy policies and marketing opt-in check boxes when registering for services or purchasing products online. Where unwanted email marketing is received, consumers should unsubscribe or use email filters to prevent future communications.

Data Retention Information

We take your data privacy rights seriously. Whilst the law does not put a time limit on the amount of time we should hold your personal data, we only wish to retain data for as long as it is required for the purposes for which it was collected; for as long as it remains accurate and up-to-date; and most importantly, for as long as long as you are happy for us to do so.

In addition, to help Get Me a Ticket maintain the most recent indication of your marketing and data processing preferences, we will provide you with ongoing reminders of your data subject rights with access to this privacy policy. We refer to this as engagement or notification recency. Therefore our data retention policy considers the purpose, the legal basis under which it is processed and also the most recent engagement.

  • Marketing – where we process your data under consent we will stop using it for marketing purposes after five years. Where we rely on legitimate interests we will continue to process your data for ten years, subject to receiving notification from ourselves that we hold your information.
  • Profiling – we will stop using your data for this purpose after ten years.
  • Tracing and Credit Reference – as this purpose plays an important function of protecting individuals, we will retain your data for ten years. However, only basic name, date of birth and contact information is retained for this purpose.

In addition, when completing lifestyle questions you may provide us with information such as the car you drive or who provides you with your wifi. Where information such as this has less use over time, it will be removed sooner than the retention periods detailed above.
It is important that the personal data we hold and process is accurate and up-to-date.

Therefore, we regularly refresh the database against suppression lists and remove those who no longer wish to be contacted. As we explain in the section marked ‘Your Rights’ you can withdraw your consent to us at any time.

We aim to always add value to you using the data you have provided, this is your data and at any time if you feel like you’re not getting the value from us holding it then we will remove it.

Changes to this policy

From time to time we may need to make alterations to this privacy policy, so we recommend that you check this page regularly to stay up to date. You can find out the date that this policy was last updated below:

Page last updated: 1/8/2020 (Version 1)

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