The legal stuff…
Get Me a Ticket is a trading name of Omnis Media Limited
This website is owned and operated by Omnis Media Limited (“Omnis Media”, “we”, “us”, “our”).
Omnis Media Limited is a company registered in England & Wales under company number 07859787. Our registered office is Courtwood House, Silver Street Head, Sheffield, S1 2DD.
Omnis Media Limited is registered as a data controller with the Information Commissioner Office (ICO) under number ZA559281.
This privacy policy applies to the following websites owned and operated by Omnis Media:
You can contact us in any of the following ways:
By email: dpo@omnismedia.co.uk
Through the contact form on this website.
By post: Omnis Media Limited, Courtwood House, Silver Street Head, Sheffield, S1 2DD
By telephone: 01422 303110
This privacy policy explains how we manage, process, and protect your personal data obtained while using our services and websites or in the performance of our business activities. We will only use or share your personal data in a manner that is in accordance with this Privacy Policy.
We know you care about your privacy and the protection of your personal information, so we will always treat your information with the highest standards of confidentiality and security.
Because we are committed to your privacy, we take great care to handle all information that we collect about you lawfully in accordance with Data Protection Law, including The Data Protection Act (2018), the Privacy and Electronic Communications Act (2003) and other regulatory requirements.
This includes ensuring that data we hold is:
To find out more you can visit Information Commissioner’s Office website (http://ico.org.uk).
We collect personal information from various sources listed below:
The types of personal data we will collect include:
The information that we collect directly from you will be used to:
We may supply your details to selected clients and promotional partners. These include:
Sharing data with our clients and sponsors allows them to contact you about their products and services and provide you with direct offers and promotions which may be of interest to you. They may also use your data for market research and analysis, to append additional information to existing data they already hold on you, and to provide services including; debt tracing and tracking, fraud prevention, enforcement, ID verification and anti-money laundering.
Our clients operate within the following sectors:
Direct Offers – The Brands who will be in touch
Carphone Warehouse may pass your details on to your mobile network for an upgrade check and if eligible, CPW will retain your data (name, DOB, address and mobile number) for a future call about an upgrade offer or other CPW products. CPW is using your consent as the legal basis for processing your data. Please see our Direct Marketing Charter for further details: https://www.carphonewarehouse.com/terms-and-conditions/direct-marketing.html
ScottishPower Energy Retail Ltd and registered company number SC190287
https://www.scottishpower.co.uk/legal/privacy-policy
We process data under the following lawful basis’:
Consent: where we have Your consent to receive marketing communications for compatible products and services through specified channels.
Legitimate Interest: where there is a legitimate interest for ourselves and our clients in processing data to provide products and services to consumers through marketing campaigns. On a case by case basis, a balancing test is performed to ensure that we balance the potential impact of the campaign on the consumer and their rights of processing data, with the interests of ourselves and our clients.
Legal Obligation: where we may need to process data to fulfil legal requirements, for example where a Data Subject Access Request (DSAR) is made to remove or amend details, this data will be processed under the lawful basis of Legal Obligation.
Performance of a Contract: we may need to process personal data to fulfil a contractual obligation.
We apply the relevant legal basis for each communication channel and purpose as below:
| Purpose | For use by ourselves | For use by third parties |
|---|---|---|
| Email Marketing | Consent | Consent where organisation is in named business category/sector listed here |
| Postal Marketing | Legitimate Interest | Legitimate Interest |
| Telephone Marketing (Not TPS) | Legitimate Interest | Legitimate Interest |
| Telephone Marketing (On TPS) | Consent | Consent where organisation is in named business category/sector listed here |
| SMS | Consent | Consent where organisation is in named business category/sector listed here |
| Service messaging – by email | Legitimate Interest | Contract/Legitimate Interest |
| Service messaging – by post and telephone | Legitimate Interest | Contract/Legitimate Interest |
| Tracing, ID Verification and Credit Reference | Legitimate Interest | Legitimate Interest |
| Profiling and Analytics | Legitimate Interest | Legitimate Interest |
| Suppression Processing | Legitimate Interest | Legitimate Interest |
| Data Subject Access Request | Legal Obligation | Legal Obligation |
We may disclose your information to third parties in the following circumstances:
We are committed to protecting the security of your personal information. We use a range of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. We store your personal information on secure servers located in UK based data centres with limited access which are ISO 27001 certified and PCI compliant.
As some of our clients operate outside the European Economic Area (EEA), your personal information may be transferred to and stored at a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or third party partners. We will only transfer personal data outside the EEA once appropriate contractual and transfer mechanisms are in place.
We will retain your information for as long it is valid, accurate and up to date or until such time that you unsubscribe directly with us or through one of our partners in accordance with our retention policy.
We will take all steps reasonably necessary to ensure your personal information is treated securely and in accordance with this privacy policy.
We will share your data with the Marketing Services Providers listed below, who will use it for a variety of direct marketing purposes. Marketing Services Providers carry out data profiling. They will combine your data with data they get from other sources (including public sources) and use it to create “predictive models”. Marketing Services Providers use these models to try to predict behaviour and preferences (e.g. how likely you are to buy a holiday online or take a particular type of holiday) or likely circumstances (e.g. whether you are eligible for a particular credit card).
Marketing Services Providers will also try to match and then link your data with data that they receive about you from other sources, to make sure that the data they hold about you is correct. For example, they might do this to:
– check whether you have recently moved address; or
– keep the IP address they hold about you up to date. IP addresses change regularly. The IP address they receive from us might change too quickly to make the data you provide through us useful for marketing purposes. Marketing Services Provider might find it helpful for this to be refreshed from time to time to ensure marketing messages are being delivered to the correct consumers, on the correct device(s).
They share your data, including the profiled data they have created about you, primarily to:
– help organisations better understand the likely characteristics of their customers (and find others like them);
– improve the relevancy and appropriateness of an organisation’s marketing to its customers (e.g. offers, its products and services); and
– help them communicate with their customers more effectively offline and online. This may mean that you receive tailored advertising via direct mail or when you visit a website.
To understand more about the use of your data by Marketing Services Providers, and to find out how to exercise your data protection rights in relation to their use of your data (including how to opt-out), please click through to the websites of the companies below:
Kinesso Limited – Kinesso provides digital marketing, advertising solutions, and technology services that help our clients connect and engage with people in more respectful and beneficial ways. Our services help us reconcile disparate sets of data and connect our clients to their customers and prospective customers in connected channels, such as websites, mobile apps, and connected TV. To learn more or opt out of Kinesso’s products and services, please visit: Kinesso Ltd – https://kinesso.com/products-services-privacy-notice/.
In sharing your data with Marketing Services Providers, we rely on a lawful ground called ‘legitimate interest’, as our business depends on our ability to partner with third parties who process personal data for marketing-related reasons.
We will also share your data with Other Service Providers listed below, who will use it for purposes including:
– fraud prevention services
– ID linkage
– ID verification
– track & trace
– debt collection
– debt recovery
– assessing affordability
– asset recovery
– asset reunification
To understand more about the use of your data by Other Service Providers, and to find out how to exercise your data protection rights in relation to their use of your data (including how to opt-out), please click through to the websites of the companies below:
Infinian Data Solutions – for identity verification, affordability and vulnerabilty. (To assist companies in discharging their legal and regulatory obligations around both general and financial affordability and vulnerability, obligations can vary depending on sector).
Data Mixx Limited – may combine, analyse and profile your information and share this with other organisations for the purposes of; debt collection and recovery, fraud prevention, tracing, identity verification and assessing affordability.
Sagacity Solutions – we are permitted to share information with Sagacity Solutions who will share such information for non-marketing purposes (including credit and risk assessment and management, identification and fraud prevention, enforcement, debt collection and returning assets to you).
WINR Data Pty Ltd – we may share your personal information with our partner WINR Data Pty Ltd (WINR) and their global partners for the purposes of:
Fraud Prevention – preventing others from misusing your personal information. This may involve identity verification for anti-fraud, anti-money laundering, anti-crime, asset recovery, debt collection and reuniting individuals with unclaimed assets; and
Digital Advertising – providing personalised advertising and content that is relevant to you. This may involve identity resolution for data analysis, matching and linkage.
WINR and their global partners will process and retain your personal information for as long as necessary for these specific purposes and on the lawful basis of consent and/or legitimate interests.
You can submit a request to exercise any of your privacy rights to the Data Protection Officer at WINR https://www.winrdata.com/privacy-policy/
In sharing your data with Other Services Providers, we rely on a lawful ground called ‘legitimate interest’. You can object to this processing and request removal of you data here.
Cookies are small text-only files used by websites to recognize returning visitors and tailor content or advertising more effectively. The cookies we use are from Google Analytics we use these to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
If you wish to disable cookies, then you can do so by adjusting your browser settings.
Read more about our cookies and how to change settings here.
Liveramp.
When you use our website, we share information that we may collect from you, such as your email (in hashed, de-identified form), IP address or information about your browser or operating system, with our partner, LiveRamp Inc and its group companies (‘LiveRamp’). LiveRamp may drop a cookie on your browser or directly in our emails and match your shared information to their on- and offline marketing databases and those of its advertising partners to create a link between your browser and information in those other databases. Similarly, when you use our mobile apps, we may also share hashed and de-identified email addresses, mobile device ID, location data, and advertising identifiers with LiveRamp, which uses that information to create a link between your mobile device and its databases. This link may be shared by our partners globally for the purpose of enabling interest-based content or advertising throughout your online experience (e.g. cross device, web, email and in app etc.) by third parties unaffiliated with our website. These third parties may in turn link further demographic or interest-based information to your browser. You have the right to exercise your rights under GDPR including opting out of LiveRamp’s Cookie or Mobile Identifiers and can easily do so by clicking on this link: https://your-rights.liveramp.uk/home
You have the right to access information held about you and to request correction, removal, restriction or transfer of your data in accordance with The Data Protection Act 2018 (GDPR).
Right of access : This means you have the right to obtain a copy of your Personal Information by making a request in writing to us.
Right to rectification: You have the right to rectify your Personal Information if it is inaccurate or incomplete.
Right to erasure: You have the right to request the erasure of your Personal Information.
Right to restrict processing: You have the right to request the restriction of your Personal Information. You can opt out from some or all of our services at any time
Right to data portability: You have the right to request the transfer of your Personal Information in a structured, commonly used, and readable format.
Right to object You have the right to object to the processing of your Personal Information. This allows you to ask us to stop processing your Personal Information.
Right related to automated decision making: You have the right not to be subject to a decision based solely on automated means, specifically if the decision produces legal effects concerning you or significantly affects you in a similar way.
Right to lodge a complaint: You have the right to lodge a complaint to the data protection regulator (ICO) by visiting their website at http://ico.org.uk/, or by telephoning 0303 123 1113, or by post at Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
You can unsubscribe from any communications from ourselves by any of the following:
Online: Remove Details
Email : dpo@omnismedia.co.uk
Post: Omnis Media Limited, Courtwood House, Silver Street Head, Sheffield, S1 2DD
Telephone: 01422 303110
We also recommend and use the following industry wide services where you can opt out from targeted marketing.
Postal Marketing – You can opt out of postal marketing by registering with the Mail Preference Service (MPS) at http://www.mpsonline.org.uk/. This service is administered by the Direct Marketing Association and recognised by the ICO.
Telephone Marketing – You can opt out of all telemarketing activity by registering details with the Telephone Preference Service (TPS) at http://www.tpsonline.org.uk/. This service is administered by the ICO.
Email Marketing – You should always review privacy policies and marketing opt-in check boxes when registering for services or purchasing products online. Where unwanted email marketing is received, consumers should unsubscribe or use email filters to prevent future communications.
How do I update my personal details?
It’s important that you keep your personal details nice and up-to-date so that we can contact you if you become a winner. The My Account page can be found in the footer of the page allows you to reset your password, manage your contact details and email address.
We take your data privacy rights seriously. Whilst the law does not put a time limit on the amount of time we should hold your personal data, we only wish to retain data for as long as it is required for the purposes for which it was collected; for as long as it remains accurate and up-to-date; and most importantly, for as long as long as you are happy for us to do so.
In addition, to help Get Me a Ticket maintain the most recent indication of your marketing and data processing preferences, we will provide you with ongoing reminders of your data subject rights with access to this privacy policy. We refer to this as engagement or notification recency. Therefore our data retention policy considers the purpose, the legal basis under which it is processed and also the most recent engagement.
In addition, when completing lifestyle questions you may provide us with information such as the car you drive or who provides you with your wifi. Where information such as this has less use over time, it will be removed sooner than the retention periods detailed above.
It is important that the personal data we hold and process is accurate and up-to-date.
Therefore, we regularly refresh the database against suppression lists and remove those who no longer wish to be contacted. As we explain in the section marked ‘Your Rights’ you can withdraw your consent to us at any time.
We aim to always add value to you using the data you have provided, this is your data and at any time if you feel like you’re not getting the value from us holding it then we will remove it.
From time to time we may need to make alterations to this privacy policy, so we recommend that you check this page regularly to stay up to date. You can find out the date that this policy was last updated below:
Page last updated: 19/09/2024 (Version 26)
